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Issue #52: Giving Alfie a Voice.
"A team is not a group of people who work together. A team is a group of people who trust each other." Simon Sinek This week I sat with my leadership team and we gave Alfie a voice. Not a brand voice. Not a tone of voice guide. A real one. The kind of voice that comes...
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XPFlow Names Patti Jones Vice President of Customer Success Following Chief of Chaos Acquisition
The next phase isn't about managing clients. It's about building systems that turn partnerships into compounding growth. Dallas, TX, May 12, 2026. XPFlow today announced the appointment of Patti Jones as Vice President of Customer Success. The move follows XPFlow's...
Issue #51: Did It Make Money?
"Revenue is vanity. Profit is sanity. Cash is reality." Alan Miltz I spent this week in Dallas with my Alfie engineering team. They are smart. Smarter than me, mostly, especially on the stuff I cannot read out of a stack trace. They kept asking me very thoughtful,...